1. American Express Started as a Delivery Service
Long before becoming a financial giant, American Express began in 1850 as a package delivery and express mail company. Founded in Buffalo, New York, it specialized in transporting valuable goods and documents. Its reputation for speed and security made it a trusted brand. Over time, American Express expanded into travel services and then finance, launching its first charge card in 1958. This history explains the name “Express,” which originally had nothing to do with payments. Today, it’s still known for fast, secure transactions — a legacy rooted in its original business model.
2. The First American Express Card Was Made of Paper
When American Express introduced its first charge card in 1958, it wasn’t made of plastic or metal — it was paper. Cardholders signed the paper card to verify identity, and merchants recorded transactions manually. This early version had a $6 annual fee, higher than competitors, signaling prestige. Within a year, American Express switched to plastic for durability, setting a standard in the industry. This quirky fact shows how payment technology has evolved and how Amex positioned itself as a premium choice right from the start.
3. Amex Cards Were the First to Go Plastic
American Express made history in 1959 by issuing the first credit card made entirely of plastic, replacing fragile paper cards. This innovation revolutionized the credit card industry, making cards more durable, secure, and easy to carry. The plastic design also allowed for embossing customer details, improving verification. It was a bold move that reinforced Amex’s reputation for forward-thinking solutions. Today, while most cards are still plastic, American Express has continued innovating with sleek metal cards for premium members, blending durability with status appeal.
4. Not All Amex Cards Are Credit Cards
Although American Express is famous for its credit cards, it originally issued only charge cards. The difference? Charge cards require you to pay your balance in full each month, while credit cards allow you to carry a balance. The classic green, gold, and platinum Amex cards were all charge cards for decades. Credit card versions with revolving balances came later, catering to broader consumer needs. This distinction explains why many people still associate Amex with financial discipline and high-spending power.
5. The Legendary Amex Black Card Is Invite-Only
The American Express Centurion Card, often called the “Black Card,” is one of the most exclusive credit cards in the world. You can’t apply — you have to be invited. Rumors suggest you need to spend at least $250,000 to $450,000 annually to qualify, along with paying a hefty initiation and annual fee. The card offers ultra-luxury perks like personal concierge services, first-class upgrades, and access to elite events. It’s become a pop culture symbol of wealth and prestige, often mentioned in music and movies.
6. Amex Rewards Can Be Worth More Than Cash Back
American Express Membership Rewards points aren’t just for statement credits — they can be worth much more when redeemed strategically. Transferring points to airline and hotel partners can yield incredible travel value, often doubling or tripling the worth compared to simple cash back. Savvy cardholders use Amex points to book luxury flights or hotel stays for a fraction of the cost. This flexibility makes Amex a favorite among travel hackers and frequent flyers. Understanding redemption options can turn everyday purchases into extraordinary experiences.
7. Amex Cards Are Known for Exceptional Customer Service
American Express consistently ranks at the top for credit card customer satisfaction. The company is known for its 24/7 support, rapid fraud detection, and willingness to go above and beyond for cardholders. Whether it’s resolving disputes, arranging emergency travel assistance, or replacing lost cards internationally, Amex’s service often outshines competitors. This commitment to customer care is part of what justifies its higher annual fees — members aren’t just paying for a card, they’re paying for premium treatment.
8. Amex Once Issued Traveler’s Cheques
Before credit cards became mainstream, American Express was famous for its traveler’s cheques. Introduced in 1891, they allowed travelers to carry money safely without the risk of losing cash. Accepted worldwide, they could be replaced quickly if lost or stolen. This product built Amex’s reputation for trust and global reach, paving the way for its expansion into credit cards. Although traveler’s cheques are now rare, they were a financial innovation in their time and a key step in American Express’s history.
9. American Express Has Exclusive Airport Lounges
Amex operates its own network of luxury airport lounges called the Centurion Lounges, available to Platinum and Centurion cardholders. These lounges offer gourmet dining, premium drinks, high-speed Wi-Fi, and spa services — a clear step above standard airline lounges. Access to these lounges is a major perk for frequent travelers, making long layovers much more enjoyable. This investment in premium travel experiences reinforces Amex’s brand image as the card for those who value comfort and exclusivity.
10. Amex Cards Have Unique Merchant Acceptance Rates
American Express isn’t accepted everywhere — and that’s by design. Unlike Visa and Mastercard, Amex operates as both the card issuer and payment network, charging higher merchant fees. This selective approach allows it to fund generous rewards and premium services for cardholders. While acceptance is lower at some small businesses, Amex has expanded globally and is widely used in luxury markets, travel industries, and high-end retail. This exclusivity adds to the brand’s image of being a premium, selective payment method.